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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of David Younger

David Younger

January 17, 2025

5  out of  5
rating by David Younger
"Dominique was super helpful breaking down my plan and the changes I could make to save on my premium and followed up with a detailed email."
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Miguel Solis

January 15, 2025

5  out of  5
rating by Miguel Solis
"Denise help me very well all the time that I need to do something or have a question of my insurance, she answers all my questions and gives me great support. Thanks her for your kindness"
We responded:
"This is amazing to hear! Our team is always here, ready to support you and answer all questions. I’ll let Denise know you gave her a shout-out! Thank you so much, Miguel!—Carrie"
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Eric Grafstrom

January 13, 2025

5  out of  5
rating by Eric Grafstrom
"We needed to move over from another carrier and William made it easy and fast. Literally went from a call to coverage in an hour. So glad we made the change! I feel so much better"
We responded:
"Thank you so much for your kind review, Eric! We’re happy William made your transition smooth, fast, and straightforward. We aim to help you move over quickly while making sure you feel confident with your coverage. Welcome to the State Farm family—if you ever need anything, don’t hesitate to reach out. Thanks again for choosing us! – Carrie"
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Andy Watson

January 13, 2025

5  out of  5
rating by Andy Watson
"Been with State Farm for decades, and they’ve always been first class. Jodie does a great job and is so friendly and professional. Highly recommend the Carrie Welch Agency!"
We responded:
"Thank you so much for your kind review and loyalty to State Farm over the years, Andy! It’s nice to hear that Jodie’s friendly and experienced service has positively impacted your experience. Your recommendation means the world to us, and we’re so grateful for your support! – Carrie"
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Randi Lyman

January 7, 2025

5  out of  5
rating by Randi Lyman
"Kelly Oates is a fantastic insurance agent & is one of the reason to become a State Farm client. Another reason is, much better pricing for the same insurance coverage on our auto & home. Goodbye to 30+ years of being Nationwide clients & hello State Farm!"
We responded:
"Thank you so much for your review, Randi! We’re thrilled to hear that Kelly has positively impacted your experience and that you’ve found pricing for your auto and home insurance that works for you. We appreciate your support and are excited to welcome you to the State Farm family after so many years with another provider. Thank you for choosing us—we look forward to serving you for many years! – Carrie"
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Emily Conte

December 29, 2024

5  out of  5
rating by Emily Conte
"Dominique was such a great help! Dominique issued my new insurance policy when I reached out while he was on vacation. Very helpful with his quick response."
We responded:
"Thank you for leaving us a review, Emily! It’s nice to hear Dominique was able to assist you with your new insurance policy. We are here for all your insurance needs! I will let Dominique know of your kind words. Give us a call if you have any questions!—Carrie"
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Martha Gibeau

December 23, 2024

5  out of  5
rating by Martha Gibeau
"David did a great job taking care of my insurance needs!! I really enjoyed my time with him. So friendly, knows what type of insurance was best for us! I know I can call him anytime. My husband was in the car and I was so impressed with David when he said “I will walk out with you so I can meet Frank!!! Frank comments to me “Nice to have a friendly and nice person like David taking care of things for us! We just moved to Texas! Best. Marti"
We responded:
"Thank you so much for your amazing review, Martha! We’re happy that David provided exceptional service and made you and Frank feel welcomed and cared for. Taking the time to make sure you’re covered with insurance that suits you and building personal connections is what we strive for. We’re so glad to have you as part of our State Farm family here in Texas! – Carrie"
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Christina Johnsen

December 19, 2024

5  out of  5
rating by Christina Johnsen
"Needed to make some changes to our auto policy. Spoke to Chris and changes were made within minutes."
We responded:
"Thank you so much for your review, Christina! We're thrilled to hear that Chris was able to assist you quickly and efficiently with your auto plan changes. Providing prompt and seamless service is our goal. We appreciate your support! - Carrie"
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Anthony V

December 18, 2024

5  out of  5
rating by Anthony V
"I’ve been with State Farm for years now and their service is top of line. They contacted me just at the perfect time after I had purchased a second vehicle and they were able to get it protected easily over the phone. I spoke with Robert from Mrs. Welch’s office and his customer service was excellent."
We responded:
"Thank you so much for your kind words and for being a loyal State Farm customer over the years, Anthony! We’re thrilled to hear that Robert provided you with excellent customer service and made protecting your second vehicle so simple. Our goal is to make sure it’s a seamless and timely experience for all our customers!– Carrie"
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Lizandra Mendez

December 17, 2024

5  out of  5
rating by Lizandra Mendez
"David Brown was such a pleasure to speak with and he was so helpful and eager to make sure everything went smoothly."
We responded:
"Amazing! Thank you for sharing this, Lizandra! David is always ready to assist our customers and make sure they have a good experience. It sounds like he did just that! Give David and the team a call if you have any questions!—Carrie"
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Wesley Willard

December 13, 2024

5  out of  5
rating by Wesley Willard
"Jodi always a fantastic job explaining everything."
We responded:
"That’s great to hear, Wesley! Jodi is amazing and I’m so happy to have her on my team. Reach out to us if you have any questions. Thank you!—Carrie"
Profile photo of Robert Didrikson

Robert Didrikson

December 11, 2024

5  out of  5
rating by Robert Didrikson
"Kelly has been prompt and responsive. Very professional."
We responded:
"Thank you so much, Robert! I’m so glad you’ve had a positive experience working with us. Being prompt, responsive, and experienced is our priority, and it’s wonderful to know that we’ve met your expectations. Thanks again for your support! - Carrie"
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r tallas

December 10, 2024

5  out of  5
rating by r tallas
"I’ve been a loyal State Farm customer for 44 years and a client of Carrie Welch for over six of those years—and she and her team consistently deliver exceptional service. Carrie is proactive in managing my multiple policies, always ensuring I have the best rates possible. Recently, I had the pleasure of working with her associate, David, who was quick to respond and resolved all my account-related questions efficiently. Carrie's office has always been incredibly responsive to my needs. Whether it’s a question or a claim, Carrie and her team go above and beyond to handle everything promptly and professionally. Their attention to detail and genuine commitment to their clients set them apart. If you’re looking for a reliable and trustworthy insurance agent, I can’t recommend State Farm Insurance Agent Carrie Welch and her team enough. They truly care about their clients and will go the extra mile to ensure your satisfaction."
We responded:
"Thank you so much for your incredible review and for your 44 years of loyalty to State Farm! We’re honored to have been part of your journey, and we’re thrilled to hear that we have consistently provided you with exceptional service over the past six years. It means the world to us that you recognize the team’s dedication, professionalism, and genuine care! - Carrie"
Profile photo of Chandana Daryani

Chandana Daryani

December 9, 2024

5  out of  5
rating by Chandana Daryani
"Had an amazing experience! William Madison helped me with my insurance policy and addressed all my questions and concerns. Thanks to him, the entire process was very quick and easy to follow!"
We responded:
"Thank you so much for your fantastic review, Chandana! We’re thrilled that William provided you with such an amazing experience. It’s wonderful to know he was able to address all your questions and concerns, making the process quick and simple for you. If you ever need anything else, don’t hesitate to reach out!– Carrie "
Profile photo of Douglas LoPinto

Douglas LoPinto

December 7, 2024

5  out of  5
rating by Douglas LoPinto
"Kelly was great to work with!"
We responded:
"Thank you for your kind words, Douglas! We’re so glad to hear that Kelly provided you with such a positive experience. He truly strives to make each interaction helpful and positive. If you ever need anything, don’t hesitate to reach out. Thanks again! – Carrie"
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jean thacker

December 6, 2024

5  out of  5
rating by jean thacker
"Carrie Welch State Farm—I called for help with getting my new car insured as my old car died. Kelly answered and was very professional and friendly. He was super helpful and patient when I called again and again with questions. He was great to deal with! Props to Kelly!!!!!"
We responded:
"Thank you so much for your kind review, Jean! We’re delighted to hear that Kelly provided you with experienced, friendly, and patient service during such an important time. We aim to make the process smooth and stress-free, and it’s wonderful to know Kelly delivered that for you. We’ll be sure to pass along your props to him! If you have any further questions or need assistance, don’t hesitate to reach out! – Carrie"
Profile photo of Emily Garcia

Emily Garcia

December 5, 2024

5  out of  5
rating by Emily Garcia
"Denise is breath of fresh air! Every time I call or email a question regarding a claim or policy coverages, she quickly responds. Thank you!"
We responded:
"Thank you so much for your kind words, Emily! We’re thrilled to hear that Denise has been such a helpful and responsive resource for you. We strive for prompt and excellent service, and it’s wonderful to know Denise has made such a positive impact. If you ever need anything else, don’t hesitate to reach out. We truly appreciate your support! – Carrie"
Profile photo of Israel Rebollar (Cyan)

Israel Rebollar (Cyan)

December 5, 2024

5  out of  5
rating by Israel Rebollar (Cyan)
"¡Un millón de gracias a Denise! Ella me ayuda cada vez que llamo para solicitar una cotización de un vehículo nuevo o una póliza de inquilino."
We responded:
"¡Siempre estaremos felices de poder ayudarte! Me alegra que Denise le esté ayudando con las políticas de su automóvil y de inquilinos. ¡Gracias!—Carrie"
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Rachel Dunn

December 4, 2024

5  out of  5
rating by Rachel Dunn
"David Brown was very helpful when switching my homeowners policy over to State Farm. Everything was very easy. David kept me informed throughout the process. I would definitely recommend him."
We responded:
"Rachel, thank you for this review! David is an integral part of our team and we're so lucky to have him. We appreciate you for taking the time to provide this review and look forward to working with you in the future! Carrie"
Profile photo of Jeannie Phelps

Jeannie Phelps

December 4, 2024

5  out of  5
rating by Jeannie Phelps
"It is a real pleasure to work with David on my insurance needs. He delivers every time.Thank you!"
We responded:
"Jeannie, thank you for the review! We rely on David so much for his expertise and experience. He's a delight to work with and are so glad to hear that he delivers for you as well!! Have a great week! Carrie"
Profile photo of Ramona Duff

Ramona Duff

December 4, 2024

5  out of  5
rating by Ramona Duff
"Had the pleasure to work with Kelly Oates this morning. Needed to add an additional car to our policy and received the ID card within minutes so that we could be on our way."
We responded:
"Thank you so much for your wonderful review, Ramona! It was a pleasure assisting you this morning. I'm so glad I could help add the car to your plan quickly and get you the ID card as fast as possible. If you ever need anything else, don’t hesitate to reach out!– Kelly"
Profile photo of Ryan Torabi

Ryan Torabi

December 4, 2024

5  out of  5
rating by Ryan Torabi
"David was great in assisting me with my insurance. Helped me figure out the best course of action and on how to save money. Would recommend!"
We responded:
"It is so nice to hear David helped you with your insurance needs, Ryan! Thank you for the review and 5-stars! Don't hesitate to reach out to David and the team if you have any questions!-Carrie"
Profile photo of Lee Navarro

Lee Navarro

December 4, 2024

5  out of  5
rating by Lee Navarro
"Morgan Navarro is awesome 👌"
We responded:
"Thank you for the kind words and review, Lee! I agree, Morgan is awesome. I’m so glad she is part of the team.—Carrie"
Profile photo of Melinda Houston

Melinda Houston

December 4, 2024

5  out of  5
rating by Melinda Houston
"The customer service provided by Denise, from Carrie's team, is top notch! Denise always quickly responds when I have a policy question. She epitomizes the “like a good neighbor! “"
We responded:
"Thank you, Melinda! I’m thrilled that Denise has been providing you with such excellent service. I’m pleased to know we could create a positive experience for you, and it’s wonderful to know Denise has been able to assist you quickly and effectively. If there’s ever anything else we could do for you, don’t hesitate to reach out. Thanks again for your support! – Carrie"
Profile photo of Rebekah Duke

Rebekah Duke

December 3, 2024

5  out of  5
rating by Rebekah Duke
"I had several questions regarding my homeowner's claim. Denise was so pleasant, charming, and easy to talk to. I had a much better understanding of the claims process after speaking with her. I appreciate her help!"
We responded:
"Thank you so much, Rebekah! I’m thrilled to hear that Denise provided such a positive and helpful experience for you. She truly takes pride in making sure our customers feel supported and informed throughout the process. I’ll be sure to pass along your compliments to her—they will mean the world to her! If you have additional questions or need assistance in the future, don’t hesitate to reach out. We’re here to help! - Carrie"