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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Olivia Nix

March 21, 2025

5  out of  5
rating by Olivia Nix
"I can’t say enough great things about David with Carrie Welch - State Farm Insurance. For over a year, he worked closely with me to help untangle some incredibly complicated insurance issues, and he did it with a level of professionalism, patience, and dedication that truly went above and beyond. David took the time to thoroughly research all possible solutions, often digging into details that most agents would have overlooked. He consistently followed up, kept me informed, and never let the process stall, even when things got frustrating or complex. Thanks to his persistence and expertise, we were not only able to resolve the issues completely, but he also helped me find better coverage with significant savings. I genuinely couldn’t be happier with the outcome or more impressed with his service. If you’re looking for someone who genuinely cares and will advocate for you every step of the way, David is your guy. Highly recommended!"
We responded:
"Thank you for sharing your wonderful experience with David at Carrie Welch - State Farm Insurance! It’s clear that his dedication and expertise made a significant difference in resolving your complicated insurance issues. Your feedback highlights the importance of having an agent who is thorough, communicative, and genuinely invested in their clients’ needs. It’s great to hear that you not only found a solution but also improved your coverage and saved money in the process. We appreciate your recommendation and are glad to know that David’s efforts have had such a positive impact on your insurance experience!"
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Lauren Shen

March 17, 2025

5  out of  5
rating by Lauren Shen
"Ms. Carrie Welch is very knowledgeable and always explains details of policies to me when I have questions. When it comes to comparison of coverage and premium between different companies, Carries took time to go into every detail to find out pros and cons. I believe that Carrie is a great agent and a very valuable asset for the company to have. I'm staying with Carrie's team!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sandy Arkle

March 17, 2025

5  out of  5
rating by Sandy Arkle
"David really helped me very quickly, looking forward to working with State Farm"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jayden Hoppner

March 11, 2025

5  out of  5
rating by Jayden Hoppner
"Had a pleasure to talk to Kelly, really friendly and helpful, been keeping in contact with Misti! Very helpful and friendly as well"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience talking to Kelly. We pride ourselves on providing friendly and helpful service, and it's wonderful to know that we met your expectations. If you need anything else or have more questions, feel free to reach out. We look forward to serving you again!"
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Amanda Griffith

March 7, 2025

5  out of  5
rating by Amanda Griffith
"Kelly was very prompt getting us a homeowners quote for a recent home purchase. He has also been very responsive to any other questions we’ve had."
We responded:
"It sounds like you had a positive experience with Kelly regarding your homeowners insurance quote. Prompt and responsive service can make a big difference when navigating insurance options, especially after a recent home purchase. If you have any specific questions or need further assistance regarding homeowners insurance or related topics, feel free to ask!"
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Ali Broom

March 4, 2025

5  out of  5
rating by Ali Broom
"This was one of the easiest experiences I’ve ever had with insurance. Thank you Kelly for your help. It was such a relief to have you just get it done for us!"
We responded:
"Thank you for your fantastic review! We're so glad to hear that your experience with us was easy and stress-free. Kelly will be thrilled to know he made such a positive impact. If you need any further assistance or have any questions in the future, don’t hesitate to reach out. We’re here to help!"
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Spencer Hendel

March 3, 2025

5  out of  5
rating by Spencer Hendel
"I recently worked with David on switching to State Farm. David was absolutely amazing. Super helpful, friendly, and just an all around rockstar. My family and I were able to save a good amount of money by making the switch. Thank you, David. Happy to be apart of the State Farm family."
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a great experience working with David. He truly goes above and beyond for our clients, and it's fantastic to know that you and your family were able to save money by switching to State Farm. Welcome to the State Farm family! If you ever need anything or have questions in the future, don't hesitate to reach out. We’re here to help!"
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Kel Becker

February 27, 2025

5  out of  5
rating by Kel Becker
"Jodie was very professional and thorough in going over the details of each of our policies. She pointed out some extras we might consider in the future. We are very satisfied that we made the right decision to move all of our policies to State Farm."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jodie provided you with exceptional service and helped you navigate your policies thoroughly. It's great to know that you're satisfied with your decision to move to State Farm. If you have any questions or need assistance in the future, don't hesitate to reach out. We look forward to continuing to serve you!"
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Sara Feldstein

February 25, 2025

5  out of  5
rating by Sara Feldstein
"David was a pleasure to deal with. Friendly & professional. Thanks for getting us all set up!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that David provided you with friendly and professional service. We're glad we could help get everything set up for you! If you have any more questions or need assistance in the future, please don't hesitate to reach out. "
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Karen Gonzales

February 21, 2025

5  out of  5
rating by Karen Gonzales
"I was not excited about working with another agent other than David, since David is just Mr. Wonderful to me, BUT, Dominique is Mr. Wonderful, too! He is very professional and personable. I really appreciated him throughly explaining my polices, so I can make wise decisions. He is fully prepared for our appointments and always timely. His passion for insurance and people is building wonderful trust that I need for an agent. Just 5 star fabulous👏🏻"
We responded:
"Dear Karen, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with Dominique. It’s wonderful to know that he was able to meet your expectations and provide you with the professionalism and personal touch you appreciate. At our agency, we strive to create strong relationships with our clients, and it's clear that Dominique & David embody that commitment. Your trust means the world to us, and we’re grateful to have you as part of our community. If you ever have any questions or need further assistance, please don’t hesitate to reach out. Thanks again for the fabulous review!"
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Austin Texas

February 21, 2025

5  out of  5
rating by Austin Texas
"Excellent company with fair prices and super services. They have many good agents but my most favorite person of all insurance agents I have ever worked with over many years and many firms is David Brown. He knows his business so well, goes above and beyond to make sure youre well taken care of and always delivers what he said he would when he said he would. Thank you and please don't change a thing, David :)"
We responded:
"Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. We're thrilled to hear that you found our services fair and that David Brown made such a positive impact on your experience. We are proud to have agents like him on our team who are dedicated to going above and beyond for our clients. Your feedback means the world to us, and we look forward to continuing to serve you in the future. Thanks again for choosing us!"
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John Blackman

February 20, 2025

5  out of  5
rating by John Blackman
"I have been working with Jodie on Carrie’s team for over 10 years now from when I just had one car and one house to now a portfolio of properties and businesses. Jodie is always fast to respond and proactive about managing our policies. Sure you might find someone a little less expensive but that is not what I am optimizing for. I’ve found a good business partner in Jodie that can make sure all of my assets are properly insured for my business and assets. A good partner is priceless."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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David Reyna

February 18, 2025

5  out of  5
rating by David Reyna
"Dominique and the overall team at Carrie Welch - State Farm are phenomenal! They were extremely helpful and have made every step very easy to go through and understand. Highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Matthew Anderson

February 17, 2025

5  out of  5
rating by Matthew Anderson
"More insightful throughout the process than competitors. Better coverage and better pricing. Significant savings on Bundles"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Andrew Barstow

February 14, 2025

5  out of  5
rating by Andrew Barstow
"Insurance can be a neccessary evil at times. These staff helped me optimize all of my problems. very friendly and very encouraging."
We responded:
"Thank you so much for the fantastic review, Andrew! We strive to provide exceptional service and are glad to hear we delivered. Please don’t hesitate to reach out if you need anything else! – Carrie"
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Gaby Monahan

February 13, 2025

5  out of  5
rating by Gaby Monahan
"Great service and attention to detail! Ask for Kelly Oates."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tyler Morio

February 11, 2025

5  out of  5
rating by Tyler Morio
"David showed expectational customer service, very friendly, and patient, didn't once pressure me at all unlike these other insurance companies. Worked with me to find discounts where possible, made my auto choosing insurance easier. Highly recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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ruby villela

February 3, 2025

5  out of  5
rating by ruby villela
"Very satisfied on how helpful they were with me"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Lee Wood

February 3, 2025

5  out of  5
rating by Lee Wood
"Very complete review of our insurance policies, Jodie Thank You Lee and Georgia Wood"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Mary Wiles

January 31, 2025

5  out of  5
rating by Mary Wiles
"I have been with State Farm Insurance (Carrie Welch) for the past 13 years and have had nothing but a very positive experience. I was just had a new home owners policy written up by Jodie Anglin and I really felt not only that she was extremely professional and knowledgeable but that they really care about their clients and making sure you are appropriately covered and taken care of. that is nothing to take for granted in this age of people getting dropped by their insurance company for no reason. Tom Wiles"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jenny Wetter

January 31, 2025

5  out of  5
rating by Jenny Wetter
"I switched our Auto, Home and one of my college kids rental home policies from Travelers to State Farm and can’t say enough about what a great job David Brown did. He was so patient with me in running things several ways, always got back to me when he said he would and has a great attitude. I highly recommend checking with them if you need to look for new policies. I even emailed a question on the weekend because I was afraid I’d forget by Monday and Carrie Welch got back to me on the weekend. My oldest needed a new auto policy also shortly after I switched ours to State Farm and in less than a day David got him set up as well. Again efficiently and with a great attitude. Highly recommend this office Jan 2025 experience. Again a great experience. My youngest who is a sophomore in college was in an accident heading back to school from Christmas break. We called David to ask him how to proceed. The first thing he asked my daughter was are you ok and really meant it. This made an impression on her and she said as much after we got off the phone with him. Later in the process she couldn’t get through to the main State Farm number when she was at the rental car place and called David and he immediately took care of what she needed for them to finish up the rental. The customer service at the State Farm office is incredible. My contact is always David first but I’ve also had experiences with other employees there and they also have been awesome."
We responded:
"Jenny, thank you so much for this review!! I'm so glad to hear that David was there for you and your daughter when she needed it!! He is truly remarkable. We appreciate you taking the time to write up this great review and look forward to a long relationship with you and your family!"
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Heather Farley

January 31, 2025

5  out of  5
rating by Heather Farley
"Kelly Oats was our agent and did a fantastic job. Ran several options and was able to come up with the best pricing and coverage for our family. Always responsive and professional. Would highly recommend."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Carol de Cardenas

January 31, 2025

5  out of  5
rating by Carol de Cardenas
"David Brown was my agent. She was terrific and very knowledgeable. I ended up moving all my policies to State Farm because of her."
We responded:
"David IS fantastic! Thank you for taking the time to share this review. We look forward to working with you!"
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Ryan White

January 30, 2025

5  out of  5
rating by Ryan White
"A+ experience with State Farm for the last 3 years! Carrie and Denise are super helpful with any needs I have! Recommended"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Launch Logistics

January 30, 2025

5  out of  5
rating by Launch Logistics
"I’ve used many insurance carriers over the years. As such I’ve worked with countless representatives. I can share with you that Carie Welsh and her team are the best in the business. TY"
We responded:
"We so appreciate you!!! Thanks for taking the time to write this review! Have a great weekend!"