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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Al Gaston

June 27, 2024

5  out of  5 rating by Al Gaston
"I worked with David Brown for three different lines of personal coverage. David endured three days on me playing "20 questions" to get the coverages tailored to my needs. He was patient, responsive and courteous throughout, simply, David was a pro! He got the policies written quickly to my specs on a tight timeline. I highly recommend David Brown and the Carrie Welch Agency."
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Brock Youngblood

June 25, 2024

5  out of  5 rating by Brock Youngblood
"David provided exceptional service in helping me switch my coverage to my new car with State Farm. He was knowledgeable, efficient, and made the entire process seamless. Highly recommend!"
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Kurt Mcquiston

June 24, 2024

5  out of  5 rating by Kurt Mcquiston
"Denise & Carrie do a wonderful job taking care of us. We have been with them for 11 years and no complaints."
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Natalia Knych

June 16, 2024

5  out of  5 rating by Natalia Knych
"I'd like to thank the team at State Farm for your excellent service. It's been a pleasure working with Jodie, David and Robert for nearly 15 years. Highly recommend Carrie's team."
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Mary MacLennan

June 6, 2024

5  out of  5 rating by Mary MacLennan
"William was courteous, professional, efficient. My need was a change of credit card for payment as the other card had been cancelled. Done in no time! Thank you!"
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Hunter Willey

June 5, 2024

5  out of  5 rating by Hunter Willey
"Denise was awesome today. Everything I needed was taken care of in the most professional way. Thanks for being awesome!!"
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Melanie Allison

June 4, 2024

5  out of  5 rating by Melanie Allison
"I called today and spoke with Denise regarding a billing issue. She went and did some digging and made some phone calls to figure out what was going on with our statement. She found the issue and it was resolved quickly and professionally. I appreciate her above and beyond efforts! Customer service is in short supply these days and it’s always nice to see that it still exists today! Thanks Denise@State Farm!"
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Joshua Abramowitz

May 29, 2024

5  out of  5 rating by Joshua Abramowitz
"Denise did an excellent job taking care of my issues regarding payment for towing and coverage on my Ford automobile. She was very responsive and quick to get results."
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Mara Nestorovic

May 23, 2024

5  out of  5 rating by Mara Nestorovic
"I has a question and called my agent today. Denise looked into it immediately and had a solution within minutes. Great customer service!"
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William Brown

May 22, 2024

5  out of  5 rating by William Brown
"Very knowledgable and helpful."
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Daniel

May 20, 2024

5  out of  5 rating by Daniel
"Muy buena atención por parte del personal especialmente Denise Rivera, fue muy cortes y amable a la hora de comunicarme ya que habla varios idiomas, recomendados 100%"
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Gordon Franzen

May 20, 2024

5  out of  5 rating by Gordon Franzen
"Denise handled my claim professionally. Many thanks."
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Michelle williams

May 17, 2024

5  out of  5 rating by Michelle williams
"William Madison was very knowledgeable about the insurance policies that would cover our stand alone condos and got the policies issued quickly!"
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BLINDMAN THE

May 16, 2024

5  out of  5 rating by BLINDMAN THE
"great service"
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Jeannie Phelps

May 14, 2024

5  out of  5 rating by Jeannie Phelps
"I needed insurance for my father's home within a day and David from State Farm made it happen. Thank you!"
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Angela Deters

May 14, 2024

5  out of  5 rating by Angela Deters
"My partner and I signed a lease and moved super last minute. When I set up the renters insurance policy I forgot to have them put both of us on the policy. Denise Rivera went above and beyond and got the policy updated same day with his information so we could get our keys and move in as planned."
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George Manoharan

April 25, 2024

5  out of  5 rating by George Manoharan
"My experience with David Brown at the Carrie Welsh Statefarm insurance at Bee Cave, TX is great. He is courteous, listen to my questions, concerns and knowledgeable. He Took extra effort and time to address all my concerns. He made me feel that he is looking after my interests. I am satisfied working with him on my family’s insurance needs."
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Nina Roepke

April 11, 2024

5  out of  5 rating by Nina Roepke
"Amazing experience working with David. So helpful and very quick to respond and help"
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Delton Hudson

April 9, 2024

5  out of  5 rating by Delton Hudson
"Need insurance… ask for Jodie at Carrie Welch’s office. She’s the best!!"
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Margaret Flood

April 2, 2024

5  out of  5 rating by Margaret Flood
"My husband and I relocated to the area and needed renters and auto insurance. I reached out via email and David from Carrie's office reached out to me right away. He was so helpful in finding policies that worked for us and were comparable with the policies we had in place at our last home. He took the time to explain the differences between the policies as the auto insurance coverages are slightly different. Overall a great experience from Carrie's office. It helped make the transition to the Austin area easier."
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Susie Sobchak

April 2, 2024

5  out of  5 rating by Susie Sobchak
"Very appreciative for David Brown’s assistance today in sorting through some issues concerning one of my policies and setting things back on track."
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Jena Pickle

April 1, 2024

5  out of  5 rating by Jena Pickle
"David is my agent. He consistently answers my calls promptly and efficiently addresses any issues or concerns I have. His detailed responses demonstrates his dedication to providing excellent customer service. I feel supported and informed. I highly recommend him for anyone seeking a reliable, and responsive insurance agent"
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Harald G

March 28, 2024

5  out of  5 rating by Harald G
"I have been with Carrie Welch's agency since I've moved to Texas and very happy with the services. Most recently, I purchased a new home and needed to get a homeowners insurance that met both, the lender requirements and my budget. The agent, Kelly Oates went above and beyond to provide me with a policy that best fit my needs within my tide budget. It is a pleasure working with Kelly and the entire crew at Carrie Welch State Farm Insurance. Harald G / Goldthwaite, TX"
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Lonnie Hobbs

March 22, 2024

5  out of  5 rating by Lonnie Hobbs
"Carrie Welch’s State Farm Office is superb! Her office staff is excellent. They are all courteous, kind and professional. When you have a need for personal lines of insurance you might consider visiting her office."
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Chris Ahr

March 21, 2024

5  out of  5 rating by Chris Ahr
"David helped me out today when I needed to add a car to our insurance He was very quick in his responses and I really appreciated that Thanks Chris Ahr"