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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Thomas Rogers

Thomas Rogers

November 16, 2024

5  out of  5
rating by Thomas Rogers
"I recently purchased a new vehicle and contacted Morgan Navarro at State Farm to provide the required details on this vehicle. Morgan was very friendly and knowledgeable regarding this matter and immediately provided me with a new insurance card."
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John Arlotto

November 14, 2024

5  out of  5
rating by John Arlotto
"I strongly recommend Ms. Welch and her team. David B. has been phenomenal to work with as a new customer. He got me everything I needed and he did it all quickly and correctly. As a small business owner operating in 5 states myself I really appreciate the professionalism and competence."
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Lambe

November 14, 2024

5  out of  5
rating by Lambe
"Denise R, at the Office of Carrie Welch, State Farm, went above & beyond to provide outstanding support and service.My mortgage service company changed this past December and requested an immediate verification of property Insurance. Despite sending it in myself several times, they claimed it was not sent. Denise hung in there today, sending the various info a few times, until it was finally received!! Thanx Denise for all your support!! Thank you Morgan Navarro @ Carrie Welch State Farm for helping make my change to my new car insurance seamless. Morgan was fast and efficient in updating my insurance to my new vehicle. As usual the team @ Carrie Welch, State Farm is great! Thannxxxx"
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Theresa Martin

November 11, 2024

5  out of  5
rating by Theresa Martin
"David Brown helped me make decisions about my coverage answering all my questions over several phone calls."
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Joshua Abramowitz

November 6, 2024

5  out of  5
rating by Joshua Abramowitz
"Morgan worked quickly, efficiently and was quite friendly in taking care of my towing issues. Everything was taken care of within an hour or less. Very impressive"
We responded:
"Thank you so much for your wonderful review, Joshua! I’m happy to hear that Morgan was able to resolve your towing issues quickly and with a friendly touch. It’s our goal to make things as smooth and efficient as possible, and I'm glad we could impress you with our service. If you need anything else, don’t hesitate to reach out. Thanks again for choosing us and for your kind words! – Carrie"
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RezX

October 31, 2024

5  out of  5
rating by RezX
"We just got our insurance with William and had a fantastic experience. He’s professional, friendly, and very knowledgeable."
We responded:
"Thank you for your review!! We couldn't agree more, William is incredible! Thank you for taking the time to leave this review!!! Carrie"
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Victoria Fenton

October 25, 2024

5  out of  5
rating by Victoria Fenton
"Amazing level of service - an urgent need was attended to within HOURS, and I had insurance coverage, at a great price, so swiftly that I was able to go ahead with a leased car immediately. Exceptional support from David Brown at Carrie Welch - I would HIGHLY recommend."
We responded:
"Thank you so much for your wonderful review, Victoria! I’m happy that David could provide the quick and attentive service you needed. Meeting urgent needs and making sure it’s a smooth, efficient experience is exactly what we strive for, and we’re so glad to have helped you get your leased car without delay. Your high recommendation means the world to us! If you need anything, don’t hesitate to reach out!– Carrie"
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esmith9000

October 17, 2024

5  out of  5
rating by esmith9000
"David was very helpful and responsive. Great service!"
We responded:
"Thank you for the review!!! David is incredible! So blessed to have him as a member of our team. "
Profile photo of Fang Yuan

Fang Yuan

September 27, 2024

5  out of  5
rating by Fang Yuan
"David Brown is always there to help me with any questions and concerns I have promptly and friendly. He helped me about my auto insurance, landlord policies and umbrella policies, and he and his team made the whole process seamless and enjoyable. Their rate is very competitive which save me a lot of money. I highly recommend David Brown to all my friends!"
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Cathy Heine

September 26, 2024

5  out of  5
rating by Cathy Heine
"Denise was very informative and gracious. Answered all my questions thoroughly and kindly."
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Mojo Lens

September 26, 2024

5  out of  5
rating by Mojo Lens
"David Brown was very knowledgeable, professional, and extremely helpful during our hectic home purchase. Thank you David!"
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Maria Galvan

September 16, 2024

5  out of  5
rating by Maria Galvan
"We just visited with Carrie and her staff about questions that I had regarding my wife's and my Required Minimum Distributions. As always, Carrie, Jodie, Denise and Dominique were able to answer my questions thoroughly and efficiently. In addition they are always friendly and courteous. Always a pleasure to visit with them. David & Dora Galvan"
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Debra Russell

September 12, 2024

3  out of  5
rating by Debra Russell
"I only drive less than 50 miles a day can I get a discount as I don’t drive that much"
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Arman Ohanian

September 9, 2024

5  out of  5
rating by Arman Ohanian
"Best insurance agency I have ever worked with. Carrie and her team are helpful and responsive. They are always available to answer questions and guide you through insurance processes."
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Maria Parsley

September 5, 2024

5  out of  5
rating by Maria Parsley
"Working with Dominique was great. He took time to explain all of the different options to me and was able to help me lower my premiums."
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CJ Wright

August 15, 2024

5  out of  5
rating by CJ Wright
"I worked with Denise today at Carrie Welch’s State Farm Insurance office. She was very polite and professional in helping me with my insurance policy issues. CJ"
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Qingkai Kong

July 23, 2024

5  out of  5
rating by Qingkai Kong
"Carrie Welch is excellent! She explains policies clearly and watches our daily driving record all the time. She sent me an inquiry when she found that one of our cars was inactive."
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Al Gaston

June 27, 2024

5  out of  5
rating by Al Gaston
"I worked with David Brown for three different lines of personal coverage. David endured three days on me playing "20 questions" to get the coverages tailored to my needs. He was patient, responsive and courteous throughout, simply, David was a pro! He got the policies written quickly to my specs on a tight timeline. I highly recommend David Brown and the Carrie Welch Agency."
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Brock Youngblood

June 25, 2024

5  out of  5
rating by Brock Youngblood
"David provided exceptional service in helping me switch my coverage to my new car with State Farm. He was knowledgeable, efficient, and made the entire process seamless. Highly recommend!"
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Kurt Mcquiston

June 24, 2024

5  out of  5
rating by Kurt Mcquiston
"Denise & Carrie do a wonderful job taking care of us. We have been with them for 11 years and no complaints."
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Natalia Knych

June 16, 2024

5  out of  5
rating by Natalia Knych
"I'd like to thank the team at State Farm for your excellent service. It's been a pleasure working with Jodie, David and Robert for nearly 15 years. Highly recommend Carrie's team."
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Mary MacLennan

June 6, 2024

5  out of  5
rating by Mary MacLennan
"William was courteous, professional, efficient. My need was a change of credit card for payment as the other card had been cancelled. Done in no time! Thank you!"
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Hunter Willey

June 5, 2024

5  out of  5
rating by Hunter Willey
"Denise was awesome today. Everything I needed was taken care of in the most professional way. Thanks for being awesome!!"
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Melanie Allison

June 4, 2024

5  out of  5
rating by Melanie Allison
"I called today and spoke with Denise regarding a billing issue. She went and did some digging and made some phone calls to figure out what was going on with our statement. She found the issue and it was resolved quickly and professionally. I appreciate her above and beyond efforts! Customer service is in short supply these days and it’s always nice to see that it still exists today! Thanks Denise@State Farm!"
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Mara Nestorovic

May 23, 2024

5  out of  5
rating by Mara Nestorovic
"I has a question and called my agent today. Denise looked into it immediately and had a solution within minutes. Great customer service!"